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How to check your Aviato eSIM data usage

Keep track of your data, wherever you go.

With Aviato, it's easy to see how much data you have left and when your eSIM plan expires. Everything is in one place, so you can stay connected throughout your journey.

You can check your plan at any time in the Aviato app or through Your orders on our website.

Check your eSIM data usage in the Aviato app

  1. Open the Aviato app on your iPhone or Android device.

  2. Go to Your orders.

  3. Select the eSIM plan you'd like to check.

  4. View your Data usage and Time left.

Your plan details show:

  • Data remaining: How much mobile data you have left.

  • Time left: How long your plan remains valid.

  • Plan status: Whether your eSIM is active or has expired.

Your eSIM plans are organised into active and past orders, making it easy to find the one you need.

Check your eSIM data usage online

You can also manage your eSIM directly from the Aviato website.

  1. Visit aviato.so/esim/orders.

  2. Sign in with your Aviato account.

  3. Select your eSIM plan.

  4. Check your remaining data and plan validity.

Purchased your eSIM as a guest?

Use the same email address you entered at checkout to sign in or create an account. You can then link your guest purchase to your Aviato account.

If your order doesn't appear, check your purchase confirmation email or contact our support team with your order reference.

When does my eSIM plan expire?

Your Aviato eSIM plan ends when either:

  • You've used your full data allowance.

  • Your plan's validity period has ended.

Whichever happens first.

For example, a 5 GB eSIM valid for 30 days will stop providing data once you've used all 5 GB or the 30-day validity period has ended.

You can check your remaining allowance and expiry information anytime under Your orders.

Why is my phone showing different data usage?

Your iPhone or Android device may display slightly different usage figures from Aviato.

This is normal. Your phone measures data locally, while Aviato displays usage reported by the mobile network.

Network usage information may take a few minutes to update.

For the most accurate view of your remaining eSIM allowance, refer to Your orders in Aviato.

What happens when I run out of data?

Running low on data doesn't have to interrupt your trip.

Depending on your plan, you can purchase additional data or choose a new eSIM package through Aviato.

Make your data last longer:

  • Connect to Wi-Fi when downloading large files.

  • Turn off automatic app updates and cloud backups over mobile data.

  • Reduce video streaming quality.

  • Limit background data usage for apps you don't need.

Explore Aviato eSIM plans to find more data for your destination.

Having trouble seeing your data usage?

First, check that your Aviato eSIM is connected correctly.

  1. Open your phone's Settings.

  2. Go to Cellular on iPhone or SIMs / Mobile network on Android.

  3. Make sure your Aviato eSIM is selected for mobile data.

  4. Turn on Data Roaming for your Aviato eSIM.

  5. Return to Your orders and refresh your plan details.

If your usage still hasn't updated, restart your device and check again.

We're here to help.

If you need assistance with your eSIM, our team is here to help you get connected.

Email us at hello@aviato.so or visit the Aviato Help Center.

Include your order reference and destination so we can help you more quickly.


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