Privacy Policy

Aviato by Cuppa

Effective Date: August 22, 2025

Aviato by Cuppa PTE LTD ("Aviato," "we," "us," or "our") values the privacy of individuals who use our applications, website (including https://aviato.so), or services that link to this Privacy Policy (collectively, our "Services"). This Privacy Policy explains how we collect, use, and disclose Personal Information from users of our Services. "Personal Information" means any information relating to an identified or identifiable individual. By using our Services, you agree to the collection, use, and disclosure of your Personal Information as described in this Privacy Policy. Your use of our Services is also subject to our Terms of Use and any applicable regional privacy notices.

Information We Collect and Receive

We may collect and receive information from you directly, automatically through your use of the Services, or from third-party sources. This includes registration and profile details, communication and support queries, payment and transaction data, logbook and usage information, device and location details, and preferences related to marketing and communications. We also collect aggregated and anonymized data for product improvement and analytics.

We may collect sensitive data such as medical certificate dates and license validity as part of logbook functionality, but we do not knowingly collect special category data related to race, religion, or criminal records.

How We Use Your Information

We use your information to operate and improve our Services, personalize your experience, communicate with you, support account management, fulfill transactions, enforce security, and comply with legal obligations. We also use data for analytics, performance monitoring, and to develop new features and functionality, including AI-powered tools such as flight time estimation and auto-filling entries.

Cookies and Analytics

We use cookies and similar technologies to improve our Services, remember your preferences, and measure site performance. Our analytics partners, such as Google Analytics, may collect data about your usage of the Services across devices and platforms.

Third-Party Sharing

We do not rent or sell your Personal Information. We may share data with vendors and service providers who help operate our platform, payment processors, analytics services, and legal authorities if required. We may also share data with aviation organizations or HR departments if you authorize data export or job application services.

Data Transfers

Your Personal Information may be transferred and stored outside your jurisdiction, including to servers in the United States or Singapore. Where applicable, we rely on appropriate legal mechanisms such as Standard Contractual Clauses for such transfers.

Retention and Security

We retain your data only as long as necessary for operational or legal purposes. We employ physical and digital safeguards to protect your data, though no system can guarantee absolute security.

Your Rights

Depending on your region, you may have rights to access, correct, delete, or export your Personal Information. You may also opt out of marketing communications or limit data use via cookie settings. Requests to exercise your rights can be made by contacting us.

Children's Privacy

Aviato is not intended for users under the age of 16. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have questions or concerns about this Privacy Policy or our practices, contact us at:
hello@aviato.so

Aviato by Cuppa PTE LTD
105 Cecil Street, #18-00 The Octagon, Singapore 069534

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